Last updated: March 9, 2026
Contact Us
Thank you for using HEIC JPG NOW. If you have questions, suggestions, bug reports, or rights-related requests, please reach out to us here.
1. How to Reach Us
We provide support by email. Please write to heicjpgnow@proton.me. After reviewing your message, we will reply as soon as possible.
2. What You Can Contact Us About
Feel free to contact us about any of the following.
- Questions about how to use the tool
- Bug reports, display issues, or conversion failures
- Feature suggestions and product feedback
- Business use or integration inquiries
- Copyright, legal, and policy-related requests
3. Response Time
We usually reply within 1 to 3 business days.
Response times may be longer on weekends, public holidays, or during high-volume periods.
4. Before You Email Us
To help us investigate faster, please include your environment details when possible (device, OS, browser) and a brief description of what happened.
- Please do not send sensitive information such as passwords, card numbers, or government-issued ID numbers.
- If attachments contain personal information, please make sure they are necessary and limited to the minimum required.
5. How We Handle Personal Information
Email addresses and message content you send to us are used only to handle your request and provide follow-up support.
For more details, please review our Privacy Policy.
Contact Details
Please contact us at the email address below.